Reports and Resources:

New! Novices with the Numbers

Performance measurement has caught on almost everywhere — except for the schools teaching the next generation of government managers. GOVERNING's latest report, including links to important resources.

Stat Governor
Martin O’Malley ran Baltimore by the numbers. Can he make it work for all of Maryland?

Focusing on Accountability
An auditor can be a positive force in helping a city improve its systems and responsiveness.

Benchmarking Livability
The tricky challenge of measuring quality of life and government performance.

Getting the Public's Attention
The value of using graphics to present performance data.

Using Data to Combat Crime
How a high-tech partnership is driving down crime in Chicago.

Dollars, Budgets and Results
The push to begin using performance measurement to drive budget decisions.

Citizen Surveys
They're increasingly useful, but it's not as easy as it sounds.

Auditing Performance
How a new use of an old tool may bring citizens back into the decision-making fold.

Reporting Results So Citizens Listen
Telling the whole story and getting people to listen.

Benchmarking
Learning from the top performers: the power of comparative data.

Neighborhood Eyes and Ears
On the leading edge of an ongoing experiment that marries citizen action and technology.