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Webinars Governing, along with sponsoring companies and other organizations, is working to provide interactive online forums on issues affecting professionals in state and local government. We'll bring a diverse group of experts to you to discuss and present best practices, case studies and solutions on the issues that most affect state and local government today. Remember, it's interactive, so you'll be able to participate and ask questions. Check back frequently for new online events! Held December 19, 2008  Justifying your data: The mission critical experience of Florida Turnpike EnterpriseListen in as Governing Magazine, Cognos, an IBM Company, and Florida Turnpike Enterprise (FTE) and hear how the FTE, the agency responsible for all operations, over 600 miles of roadways and 80% of all toll facilities in Florida are using business intelligence to:
You will hear directly from members of the Florida Turnpike team, including Leonard Antmann, Director of Finance, Chuck Shelton, Program Manager, and Susan Canegalli, Project BI Manager as they share how their agency approached and implemented BI, and how they are using it to continuously drive their performance to become a true state agency leader. Held November 19, 2008  Clinical Strategies to Help Increase Member Participation and Lower Costs Listen in as David W Ellis, MD, the National Medical Director of Customer Analysis and Solutions at UnitedHealthcare discusses proven strategies that will help to reduce costs and get your members to commit to a lifetime of wellness. Total health care costs reached $1.9 trillion in 2004 and are expected to reach $4 trillion by 2015. It is estimated that 75% of these costs can be prevented, delayed or curtailed through lifestyle modifications. The success of your healthcare program depends how well your program is received and utilized by its members. By fully engaging members your program can substantially reduce medical and pharmacy costs. Enable your program with activation strategies that will increase member participation, inspiring long-term, appropriate and necessary lifestyle changes. The result is a reduction in medical and pharmacy needs.
Held October 8, 2008 Worksite Wellness Programs: The Characteristics of Success Do you want to deliver better healthcare services to your employees that enable long term health and cost efficiencies? Listen in as the knowledgeable panel of UnitedHealthcare experts discuss the many factors that contribute to the success of long term employee health. Panelist Participation:Moderator, Jonathan Walters, GOVERNING magazine Held September 10, 2008  Asset Management: Maximizing State and Local Government Resources All employees of state and local government organizations have a role in using, caring for, and managing assets. From real property-including facilities and office buildings-to personal property such as laptop computers and PDAs, ineffective asset management can be a strain on resources, budget, and program performance. Listen in as John Thomas, Executive Solution Engineer for SAP's Public Services, describes how an organization can take control of its assets to improve overall operational efficiencies. And, find out the results of a recent Governing study on asset management. Held July 9, 2008 Governance, Risk and Compliance (GRC) Management: Achieving Better Control of Your Processes to Minimize Risk Across the Enterprise Maintaining proper internal access and process controls within your organization is a tremendous challenge that requires complete transparency, increased data security, full accountability, and real-time risk reporting across your enterprise. Find out how to adopt a unified GRC strategy that guides people, standardizes processes, and integrates technology to embed GRC at every organizational level. Learn the important steps that your organization can take now to improve the overall integration of your GRC processes. Listen in to hear how the County of Washoe, Nevada determined they had a GRC issue and what they are doing to solve it. Held June 24, 2008  Using Auditors to Boost Government Performance Auditors - they're not always loved by top managers and mayors, but local government auditors can be key contributors to high performing government. The right auditor with the right attitude can help managers and mayors keep governments focused on efficient, effective government without playing "gotcha." Listen to a fascinating hour's conversation in which Jonathan Walters talks with Kansas City Mayor Mark Funkhouser, Steve Morgan, the long-time auditor for Austin, Texas, and David Corliss, city manager for Lawrence, Kansas. Funkhouser was elected mayor of Kansas City, Missouri, after spending more than 20 years as the city's auditor. Now in his second year as mayor, he talks about how auditors, elected executives and top managers can better work together. Morgan is a veteran auditor who has worked with a wide variety of mayors and administrators. And Corliss is city manager in a city that has only recently added the position of auditor to its organizational chart. Together the three discuss how to build positive working relationships between the auditor's shop and the rest of local government. You'll learn how the auditors' role has evolved, in some cities, from the 'green eyeshade' days to becoming active partners in improving how government works, as well as how to work strategically with auditors to enhance and improve government operations. This event is sponsored and produced by GOVERNING Held June 11, 2008  Achieving Collaborative and Structured Process Efficiency in the Public Sector Listen in as public sector organizations such as the Texas Secretary of State, Los Angeles County, State of Iowa, Pinellas County, City of Lowell and the City of Vancouver discuss how they use Business Process Management (BPM) and Microsoft MOSS to improve productivity, reduce operational cost and increase customer satisfaction to help give them a competitive advantage. About Global 360 About DynTek Sponsored by MICROSOFT
Held April 29, 2008 Making the Connection: Government Performance and the Quality of Life. Do you sometimes wonder whether your hard work – and what you accomplish – really contributes to a better life for your fellow citizens? Learn how some communities are making real and meaningful connections between government performance and the quality of life in their cities, counties and states. Jonathan Walters talks with Rita Conrad from the Oregon Progress Board, which has for more than two decades been working to link government action with statewide livability indicators. They are joined by Kathy Carter, now community relations director for Washoe County, Nevada and formerly the head of her region's long-running livability initiative, along with Dawn Farr of the Oregon Legislature's Fiscal Office and Jeff Tryens, Conrad's predecessor at the Progress Board. Held March 27, 2008  Obtaining Total Visibility into Human Services Agencies with Performance Management. Watch this pre-recorded webinar from Governing magazine and Cognos, an IBM company. These days Performance Measures are being driven both by the state and the federal level. What does this mean for health and human services agencies? • Justifying funding requirements This webinar will discuss how the Colorado Department of Human Services made a decision to standardize on one Business Intelligence tool that addresses all areas of analysis, dashboards, scorecards, and reporting that allows the organization to stay focused on improvement and achieving better social outcomes. Mr. Ron Ozga, Deputy CIO, Colorado Department of Human Services will present the history, decision process, lessons learned and benefits in making the transition from simply measuring to managing performance. Held February 13, 2008  Competing for Retail and Winning. Watch this pre-recorded webinar from Governing magazine and Buxton. How can we compete for retail development? And, indeed, how can we win? These are questions that are being asked by government officials as "Retail Vitality" emerges as a top priority for many communities. The challenge is to sort out possible strategies and select the ones that work best. Buxton has built on the knowledge and experience of working with over 350 nationwide communities to develop an understanding of retail development programs that compete and win. In this session we will share programs that are producing results. Held January 22, 2008 Governance Models for Large Scale IT Projects: Approaches by North Carolina and South Carolina. Align your resources to benefit your most important programs. Watch this pre-recorded webinar from Governing magazine and SAP to find out how. As the business of governing evolves, the role of technology in government is evolving also. Playing a key role in the delivery of myriad government services, technology has emerged from the back office in government and has become a vital business tool. In light of technology's developing government role, it has become necessary to carefully consider the governance of IT projects - including alignment with government objectives and public value, project planning and prioritization, oversight, and accountability for results. Held October 17, 2007 Getting the Public, the Press (and Public Officials) To Focus on Performance: Governing's Jonathan Walters presented a special web seminar on this topic on Wednesday, October 17th. Walters explored the strategies public leaders are using to focus attention on data gauging government or community performance. Joining Walters were Bob Allers, Health and Human Services commissioner in Dutchess County, New York; Larisa Benson, director of Washington Governor Christine Gregoire's Government Management Accountability and Performance initiative; and Mary Lou Goeke of the United Way in Santa Cruz County, California. Held October 9, 2007  FLSA: You Could Be More Exposed Than You Think, Playback Available: Watch this pre-recorded webinar from Governing magazine and Kronos. Did you know that there are now more class actions involving alleged overtime violations than all other employment related class actions combined? It's true. Municipalities across the U.S. have been hit with a wave of litigation involving overtime pay obligations. Many of these municipal employers who were unaware they were even obligated to pay employees overtime have been sued. Don't be caught off guard. Held September 26, 2007 Discovering The Performance-Driven Government: Advancements in Technology, Management, and Public Value, Playback Available: Align your resources to benefit your most important programs. Watch this pre-recorded webinar from Governing magazine and SAP to find out how. Private enterprise manages towards the single objective of shareholder value. In contrast, Government manages to the multi-faceted "bottom line" that is Public Value. Public Value is not a financial measurement, but instead a measurement of a government agency's effectiveness in fulfilling its mission, whether that mission is educating children, maintaining transportation infrastructure, or upholding foreign policy. Performance-driven governments of the very near future must allocate resources in the way that creates the best outcomes of their most important programs. In this webinar, a panel of experts discusses the emerging Performance Management environment in government, including the evolving definition of public value, associated management trends, and the emerging technology that is enabling Best-Run Governments to maximize public value. Click Here to view presentation. Held July 26, 2007 Taming the Tiger: How Small to Midsize Municipalities are Managing Operational Budgets, Playback Available: Small to mid size county and local governments are facing mounting pressure to provide quality public services - but funds are getting tighter. So it's more important than ever to effectively manage and control costs. Workforce management is one of the most critical factors in controlling a municipality's operating budget, because payroll is often the largest single expense. To tame out-of-control expenses, watch the pre-recorded webinar from Governing magazine and Kronos. Hear Shawn McCarthy, Director of Research for Government Vendor Programs at IDC, a major IT research and analyst firm, discuss best practices in workforce management as a way to control expenses. You'll also hear from Robert Beach, IT Director with the City of Oviedo, a mid-size municipality. Learn how he gained control over operating budgets using a workforce management solution from Kronos. Click Here to view presentation. Held July 9, 2007 Shared Services: Achieving Service Excellence While Maximizing Resources and Lowering Costs, Playback Available: Governments at all levels - federal, state and local -- face constant pressure to optimize personnel resources and reduce spending while providing responsive services to both internal and external stakeholders. Watch this pre-recorded webinar from Governing Magazine and experts from SAP and the Commonwealth of Pennsylvania and find out how you can improve service delivery and achieve improved outcomes through a shared services deployment of enterprise application software. A shared services delivery model provides a framework for governments to leverage economies of scale through the principles of standardization and automation of various public administration and lines of business services common to multiple agencies and departments. Click Here to view presentation. Held June 28, 2007 Performance Management for Municipal Government: Becoming a Data-Driven Decision Making Organization, Presentation Available: View this presentation from Governing and Cognos. Does your department need to obtain more effective control over its key functions, but lacks the necessary visibility across all departments? Hear Chuck Meadows, Chief, Office of Budget and Fiscal Policy, City of Atlanta, discuss how you can improve your planning and formulation process to get more accurate, timely and actionable information. Click here to download presentation. Held June 19, 2007 Politicians and Performance: Budgeting for Results, Presentation Available: View this presentation from Governing's Jonathan Walters. Walters talked with Mayor Joseph Curtatone of Somerville, Massachusetts, and Indianapolis City Council Member Jackie Nytes about their efforts to base budgets on better information about program performance. Curtatone is doing this in Somerville, and Nytes is involved in a national effort to encourage city and county council members to adopt this approach across the country. Click here to download presentation. Held May 17, 2007  Expand your Economic Development Initiatives: Leverage Retail Attraction and Retention Strategies for Your Community, Playback available: Watch this pre-recorded webcast from Governing magazine and experts from MapInfo discussing how traditional economic development activities often overlook retail attraction and retention. The prevailing thinking is that retail will follow as a result of other economic initiatives around job creation. Click here to view presentation. Held February 28, 2007  Analyzing the ROI and TCO of your Mobile Computer Deployment, Presentation Available: Join Governing magazine and experts from Panasonic and Accela to discuss best practices and hear about new approaches on making the most of and minimizing the total cost of your mobile computer deployment. It's ideal for state and local government employees involved with IT decision making. You'll learn what hidden calculations to consider, who to include in the analysis and what flawed perspectives to avoid. Click here to download presentation. Held November 14, 2006 Playback available: Watch this pre-recorded webcast from Governing magazine and Microsoft on the communications challenges state and local governments face and how many are using unified solutions to better communicate across multiple locations and time zones and manage multiple business tasks. The panelists address the challenges, business value, and future trends of unified communications tools from an information technology perspective. The presentation concludes with an interactive question-and-answer session. Click here to view presentation.
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