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This months highlights
COVER STORIES/Education
Teaching Past the Test:
Leveraging data to improve performance
A Higher Purpose:
Can states fix higher ed?
Online extra: making deals with students
Management
The Struggle to Streamline: outsourcing social services
Online extra: Can privatized call centers be fixed?
The Young and the Restless: managing Generations X and Y
Online extra: the problem with mentoring programs
Environment
Confluence of Interest: water quality and political boundaries
Online extra: getting upstream communities to care
Columns
· Assessments: Alan Ehrenhalt on the morphing megalopolis
· Technology: Mark Stencel on that rarity, the longtime CIO
· Management: Katherine Barrett and Richard Greene on short-sighted solutions
· Health: Penelope Lemov on health courts and medical malpractice
· Finance: John E. Petersen on Virginia's "abusive-driver fees"
· Potomac Chronicle: Jonathan Walters on congressional hostility to privatization
COMING IN OCTOBER
How the public-pension crisis happened
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