Better, Faster, Cheaper: Objectives
Government officials are now routinely expected to “do more with less.” Elected officials, government executives and agency management must continue to search for solutions to make government more effective and efficient. Unfortunately in their attempts for quick fixes they keep trotting out the same blue ribbon commissions, government reform initiatives and expensive third party studies that rarely lead to dramatic improvement and barely leave a mark on the culture they are trying to change.
There is hope, once we recognize that operations can’t be improved from 30,000 feet in the air. Government improvement is a ground war, won in the trenches. The key is to unlock the potential of the people who know best what is really going on.
The good news is that in most cases, managers can achieve radically better results simply by applying the techniques for process improvement taught in this workshop.
It is possible to make government operations work 50% better, 80% faster and at significantly less cost, once we learn:
- To think about government work in a completely different way
- Why government processes get so messed up
- The tools and techniques to find the improvement opportunities, make the changes and create buy-in