Practical People Management: Objectives

What’s going on behind the scenes at America’s best managed, most-respected government and private organizations? What are they doing to manage human performance that ordinary state and local government organizations aren’t doing? In this special workshop, our speaker will reveal the practices and procedures in use at the most sophisticated and successful public and private organizations in America. Better still, he will show you exactly how you can put these best practices to immediate use in your government.

In the morning, you will concentrate on personnel performance management. You’ll find out what some of the most successful municipalities and state agencies across the country are doing.

In the afternoon you’ll concentrate on performance improvement, and learn practical techniques for dealing with marginal performers, collectively and individually. Our speaker will specifically share all of the details of his Discipline Without Punishment system that the State of Georgia adopted for every agency in the state.

Among the topics you will explore are:

  • What a world-class performance management system looks like, and how it differs from the procedures used by run-of-the-mill organizations.
  • What the specific elements of a best-practice performance evaluation system are.
  • Why states and municipalities are moving to web-based performance appraisal systems, and how to choose the best vendor for your organization
  • How to help your managers solve the two most vexing people problems: absenteeism and bad attitudes.
  • A step-by-step guide to confronting and correcting the marginal performer.
  • Tools, tips, and techniques you can immediately install to assure performance appraisal excellence.
  • Immediate changes your city or agency can make which will increase the effectiveness of your existing performance management systems.

Come prepared to roll up your sleeves and focus on immediately useful people-management techniques that provide visible payoffs!