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Alameda, Calif.
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Broward, Fla.
Clark, Nev.
Contra Costa, Calif.
Cook, Ill.
Cuyahoga, Ohio
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Oakland, Mich.
Orange, Calif.
Palm Beach, Fla.
Prince George's, Md.
Riverside, Calif.
Sacramento, Calif.
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San Diego, Calif.
Santa Clara, Calif.
Shelby, Tenn.
Suffolk, N.Y.
Wayne, Mich.
Westchester, N.Y.
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From Governings
February 2002 issue
How the grading is done
County grades at a glance
Counties that received As
The data behind the grades
The counties, by the numbers
Publishers message
THE GOVERNMENT PERFORMANCE PROJECT
Grading the Counties 2002
A Management Report Card
By Katherine Barrett & Richard Greene
and Michele Mariani
very year, as required by law, North Carolinas Mecklenburg County holds hearings on its new budget. This years hearings had good reason to provoke controversy the recommended budget called for a tax increase of 6 percent. But surprisingly few showed up. Theres not all that much interest in county government, says a local newspaper reporter. Even in the county seat, where they have a huge meeting chamber, its typically 80 percent empty.
In the end, the county chose to raise taxes 15 percent. Maybe the apathy had nothing to do with it. Then again, maybe it did.
Either way, the level of citizen interest in Mecklenburg Countys affairs is roughly equivalent to the inattention that prevails in county government almost everywhere in the nation. In many places, its worse. In Dallas County, Texas, for example, there is an annual public hearing to set the tax rate for the year. Its advertised on the Web and in the newspaper by law. Nobody has spoken at the hearing in five years, says Budget Director Ryan Brown.
Americas counties are sometimes called invisible governments, and thats not too far off the mark. The national media all but ignore them and many citizens are not even aware of which functions their counties provide, as distinct from those of cities and states. My mother still thinks I work for the city of Cleveland, says Sandy Turk, who has been budget director in surrounding Cuyahoga County for more than a decade. Cuyahoga has more than 40 separate agencies and revenue of more than a billion dollars.
F. Thomas Ament, the Milwaukee County executive, likes to point out that the budget and services provided by his government are greater than the budget and services provided by the city of Milwaukee. But the profile of the city is higher, Ament concedes. Many of the media and newspaper people grew up covering the city, and they still relate more to a mayor than to a county executive.
Size even enormous size is no guarantor of public attention. Los Angeles Countys 10 million people make it the nations most populous local jurisdiction. It has more people than all but eight states, and a land area bigger than Delaware and Rhode Island combined. Yet even local residents frequently become confused over just whos a county supervisor and whos on the Los Angeles city council. The supervisors, among the most powerful public officials in America, still manage to operate below the radar much of the time.
When theres evidence of urban revival, as there has been in many places over the past few years, mayors can count on a large share of credit and favorable publicity. Counties hit the news in a major way only when theres a scandal. And although most are clean and well run these days, its inevitable each year that a handful will get in trouble and ensure that the scraps of information most people have about county government will be negative.
Counties are becoming more important players in American government with each passing year.
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In 2000 alone, the chairman of the Fulton County commission in Georgia pleaded guilty to accepting bribes; a commissioner in Broward County, Florida, wound up behind bars over a charge of mishandled campaign funds; and the former administrator and finance director in Tennessees Shelby County admitted to three charges of misapplying money through various methods, mostly involving travel, and was sentenced to a year and a day in federal prison. It was these transgressions, rather than the crucial policy decisions being made at the same time, that residents of all these counties read about on a daily basis.
But while the media and most of the electorate continue to ignore counties except to mock them for the occasional bad apple the fact is that they are becoming more important players in American government with each passing year. As the state and federal governments have pulled back on funding in areas such as health care, aid to the poor and criminal justice, it is counties much more than states and cities that are generally obligated to move in and fill the gap. More and more, says John Saros, director of childrens services in Franklin County, Ohio, were dealing with kids and families at the local level with less and less state assistance. The closing of residential state mental health centers has added to the local burden. At the same time, federal money that used to fund programs for unruly children and their families has dried up. Those dollars have gone away, says Saros, leaving us more and more reliant on property-tax dollars.
While this has been going on, the other fundamental chores of county government have only increased. Counties continue to run airports, roads, bridges, water systems and sewer systems. In many places, they provide basic municipal services to unincorporated areas, including sanitation, public safety and fire control. Some counties serve as funding sources for schools and mass transit.
And an increasing number of the nations largest counties are moving more deeply than ever into economic development. It was Hamilton County, Ohio, that secured funding for new stadiums for the Cincinnati baseball and football teams, seizing the lead role from the city of Cincinnati and drawing on support from the state.
ounties are even more diverse than states or cities in terms of governmental structure, financial status and physical composition. Broward County, in Florida, has virtually no unincorporated areas, while Sacramento County in California is about two-thirds unincorporated. Texas counties, such as Dallas and Harris, are almost entirely controlled by the state, with no authority to create their own legislation. Wayne County and Oakland County in Michigan, by contrast, have a great deal of autonomy. The one uniform thing about county governments, Milwaukees Tom Ament says, is theyre not uniform.
More than states or cities, counties deal on a day-to-day basis with all the other levels of government. Their funding streams are overwhelmingly provided by the federal and state governments, which rely on them to perform a multiplicity of tasks. Yet they are continually squeezed by the governments above and below them. Were at the end of the food chain in terms of the budget, explains Mark Norris, director of finance in Sacramento County. The state takes care of itself first. There are 400 cities in California that have a stronger political position than we do. The counties are the whipping child of the state, and we get whats left over. Were the first place to go to make cuts. When the state budget was tight in recent years, they took 9 percent from cities and 50 percent from the counties.
The same is true in Wisconsin, says David Meissner, president of Milwaukees Public Policy Forum: The county is a creature of the state, Meissner says, and thats one of its major problems. It is not sovereign like a major city. Therefore, it is beholden to the state for what it does and for its financing. The major problem that Milwaukee County has faced over the years is that it is given mandates by the state to do certain things and then the state doesnt fund them adequately.
In New York State, where counties are generally required to pay 25 percent of Medicaid costs, the overall county share of those costs is around $4 billion. In some big counties, such as Monroe, where Rochester is located, paying for Medicaid can take up more than 40 percent of all property-tax revenue. And the states demands are only getting heavier. Last year, the legislature passed Family Health Plus, which grants health insurance to about 620,000 people ineligible for Medicaid. Counties are being told to cover 25 percent of that as well.
To make matters worse, New York State passes its budget late every year, wreaking havoc with every countys ability to make accurate revenue estimates. The states delay in delivering cash to its localities was one of the factors forcing Monroe County to borrow $60 million in short-term loans last year.
Other counties have been similarly frustrated. Departments know, says an official in suburban Westchester County, north of New York City, that they should not include revenues in their budgets that are not signed, sealed and delivered by federal or state government. But that doesnt change the fact that Westchesters public transportation and child care programs like the ones in any New York county depend heavily on state funding. In the aftermath of the attacks on New York City last September, it is likely that even the shrinking pot of money previously available to counties will be substantially diverted downstate.
The states arent always capricious tyrants when it comes to their relationship with counties.
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Such problems arent unique to New York, of course. One official in northern Californias Contra Costa County grumbles that making long-term projections is a waste of time for him, because California is such a willfully arbitrary monarch. Four years ago, for example, the state cut its car-tax revenues, which were a source of income for the counties. It then gave that money back to the counties out of state surpluses. Now, with hard economic times hitting, its feared that the state will no longer compensate the counties for the shortfall. Contra Costas chief administrative officer insists that the most important things happen to us in Washington, D.C., and the state capital.
The states arent always capricious tyrants when it comes to their relationship with counties. Marylands counties are given wide-ranging authority, including the right to determine their own revenue structures. They tend to have reasonably solid financial management, with little interference from the Maryland legislature. County officials in Ohio complain endlessly about the antiquated state regulations that inhibit them from managing efficiently, but they also give the state credit where its due. Ohio has obtained a waiver from Washington that gives 14 counties unprecedented flexibility in how they spend their federal child-protection funds. Even California, after years of stiffing its counties on their share of gas-tax dollars, has recently seen fit to pass more of that money down thus allowing counties to spend more on road maintenance than they have in years.
Naturally, counties also have to deal with their own municipalities a relationship that can be difficult and even acrimonious. The mayor of West Palm Beach, the largest city in Palm Beach County, Florida, concedes that the county and our city dont enjoy a close relationship and have not for some time. There are a lot of issues of conflict. Maybe thats the natural course of things.
Its no surprise that cities and counties should frequently find themselves at odds. They both feed at the same trough as they vie for funding from the state. States often hit their residents with a single sales tax and then divide up the proceeds three ways, among their own needs, those of the counties and those of the cities. As a result, one more dollar for a regions large cities can equate to one less dollar for the counties.
he bottom line in city-county-state relations, virtually everywhere in the country, is that counties often have only fragile control over the services they deliver, even where they are held reponsible for part of the outcome. Mecklenburg County, for example, has the responsibility of building and maintaining courthouses. Yet the state of North Carolina is responsible for the personnel prosecutors, public defenders, court clerks in those courthouses. And police from Charlotte make the arrests. So, if Charlotte police become more aggressive and step up their arrest rate, Mecklenburg bears the burden. Similarly, if the state doesnt provide enough money for courthouse staff, jails become crowded with people awaiting trial. Who pays? Mecklenburg.
In Palm Beach County, one of the major issues is a water shortage. The area has suffered from drought conditions for several years. But Florida law gives water-management districts totally independent from the county the power to make the crucial decisions. The county administrator has a special assistant for water-management issues to work with the district, but very little ultimate say in what the district actually does.
When there are thousands of miles of roads involved, sometimes responsibilities can shift right between an oak tree and a mossy field. Its a hodgepodge, says Cameron Priebe, director of public services in Michigans Wayne County. I dont know who designed this system. One road, as it travels through cities, may be county or city property. And it could very well change back and forth from one place to the other.
Of course, not all the problems that counties face are in their stars more than a few begin right at home. Many county governments are still run by commissioners who make less for their labors than the people flipping hamburgers at the McDonalds down the street. Part-time commissioners in Miami-Dade County, for example, make $6,000 a year. In exchange for that money, they have to deal with 31 municipalities, a population of 2.3 million and a budget of close to $5 billion. A typical commission agenda will include more than 200 items. They dont have the time to get up to speed on all these issues, says one local reporter. It makes for a very inefficient system.
While some county governments have retained stable bodies of leaders, many suffer from frequent turnover.
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Your only choice is to defer to the full-time staff, says Mark Norris, a former commissioner in Tennessees Shelby County, another huge jurisdiction with part-time, poorly compensated officials. Its easy to get lulled into a state of complacency.
Whats more, while some county governments have retained stable bodies of leaders, many suffer from frequent turnover. More than four or five years as a county manager, and youre an old timer, says Tom Andrews, who manages Fulton County, in Georgia. Andrews has been manager there for two years; following four others who filled that post during the 1990s.
As with all levels of local government, term limits have had an impact on the way counties do their business and it hasnt been good. The biggest negative has come in managing for results. That discipline tends to require an emphasis on the long term, just the opposite of the emphasis that term limits tend to inspire. Term limits have really changed the electoral focus, says one official in Santa Clara County, California. Youre dealing with a board under term limits who need to show results quite quickly in order to show that they had an impact. And when youre looking at managing for results, you may not be able to see and validate the results of your efforts for a decade or more. They cant wait that long.
Perhaps the biggest structural problem confronted by counties, however, is the sheer number of elected officials, many of whom dont report to the county manager, the commission or any central authority at all. Most counties elect a prosecutor, a clerk and a sheriff. Many choose several others as well. These officials almost invariably claim that their mandate comes directly from the voters, and that they need not accept direction from any administrative body. If they overspend their annual budgets or spend their dollars inefficiently, little can be done by the manager or commission to discipline them.
What this means is that many counties are forced to function more like a confederation than like a unified public institution. When spending reductions are necessary, as they have been this year in most places, it is the agencies under the central government that bear most of the burden. The commissioners cant easily dictate efficiency to the sheriff, or the prosecutor, but they do have that authority over the health department and the child welfare agency. So that is where the changes tend to be made, regardless of where they logically should be made. Were putting on a hiring freeze for our own agencies, says Bette Meyer, deputy county administrator in Cuyahoga County, but we cant tell the other elected officials to do that.
The plethora of elected officials is a particular headache in information technology. In Cuyahoga County, for instance, the treasurer and the auditor purchased separate financial data systems. The system used by the budget office is aligned with neither one. The human resources system was purchased from yet a fourth vendor. These separate systems can be interfaced through modems and downloads, but thats far from an efficient way to do business.
ny reasonable accounting of the problems and burdens of county government risks creating the impression that the men and women who choose careers in it must be masochists. Maybe some of them would even agree. But while county government isnt a home for men and women who crave fame or money (not honest money, anyway), the truth is that it continues to attract an impressive supply of talent.
Maricopa County, Arizona, where factionalism among the commission and elected officials nearly led to bankruptcy in the mid-1990s, emerged from that crisis with a sense of unity that has made it one of the nations best-managed local governments. Departments that handle their budgets efficiently receive fiscal fitness awards, and are given extra managerial flexibility as a reward. Those that stray meet with budget officials on a monthly basis. In the mid-1990s, there wasnt much of a consequence when departments overspent their budget, says Tom Manos, the countys chief financial officer. Its a painful process for departments now.
The restraints on counties have forced them to become particularly innovative.
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Orange County, California, similarly, brought itself back from bankruptcy to financial respectability in well under a decade. Both Cook County, Illinois, and Wayne County, Michigan, were technological backwaters in the 1980s; both have been carried into the 21st century on the backs of hard working IT offices. Franklin, Hamilton, Hennepin and Mecklenburg counties have all made concerted efforts to deal with a variety of family and juvenile welfare problems, and their measurement and evaluation efforts show what works and what doesnt. And San Diego County has been trying to deal with the problems of a difficult state government by restructuring its business operations to avoid wasting the dollars it does have available.
As the Government Performance Project demonstrates in these pages, the restraints on counties have forced them to become particularly innovative when it comes to financial management, capital management, human resources, managing for results and information technology. Of course, given the wide variety of functions they carry out, and the varying restrictions placed upon them, counties are somewhat more difficult to compare, head to head, than are states or cities. But its clear that theres a great deal of valuable work being done in county governments from coast to coast; and that theres an immense amount of pride evidenced by the men and women who are doing that work.
In short, Sandy Turks mother should know that her daughter works for Cuyahoga County, and has for the last 23 years. And she should be proud of that.
More introductory information:
Introduction: Financial Management
Introduction: Capital Management
Introduction: Human Resources
Introduction: Managing for Results
Introduction: Information Technology
How the Grading Is Done
Glossary
Project Staff
County Web sites
Copyright © 2002, Congressional Quarterly, Inc. Reproduction without the written permission of the publisher is prohibited. Governing, City & State and Governing.com are registered trademarks of Congressional Quarterly, Inc.
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