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Mark Toner

Mark Toner

Contributor

Mark Toner is a GOVERNING contributor.

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Trends
Mountain West Extends Blockchain's Digital Frontier
The technology is taking root in the region, with states like Wyoming and Colorado opening doors to developers and agencies. But potential technical and regulatory barriers need to be addressed.
July 22, 2021
 · Mark Toner
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Trends
Contactless Government Is Booming: 10 Ways to Keep the Momentum Going
Once a tech laggard, government has embraced remote work, virtual meetings and online service delivery. But continued success calls for deeper changes. Here's what needs to be done to maintain progress.
November 17, 2020
 · Mark Toner
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Trends
Government Wants Some Straight Talk About Chatbots
The AI-driven technology helped states and localities deal with overloaded hotlines during the pandemic. But it will have to do more than answer simple questions if it's going to be truly effective.
August 18, 2020
 · Mark Toner
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Trends
Pandemic Exposes Equity, Access Gaps in Distance Learning
As schools rapidly transition to online learning during the COVID-19 crisis, there's growing evidence that poor planning coupled with insufficient tech resources have diminished K-12 education for some students.
May 20, 2020
 · Mark Toner
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