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Robert J. Lavigna

Contributor

Bob Lavigna, who was honored as aGoverningPublic Official of the Year in 2000, is senior fellow-public sector for UKG, the Ultimate Kronos Group. He was previously director of CPS HR Consulting's Institute for Public Sector Employee Engagement, assistant vice chancellor and director of human resources for the University of Wisconsin, director of the Wisconsin civil service system and vice president for research at the nonprofit Partnership for Public Service. He began his career with the U.S. Government Accountability Office.

Lavigna, the author of the 2013 book Engaging Government Employees, is an elected fellow of the National Academy of Public Administration and a past president of the Public Sector HR Association. He has a master's degree in human resources from Cornell University and a bachelor's degree in public affairs from George Washington University. He can be reached at at bob.lavigna@ukg.com.

Fearing a fishbowl political environment, too many public-sector organizations are reluctant to collect and use data on how they’re doing in hiring and retaining talent. But it’s better to know than not to know.
It has put the ability to deliver essential services at risk, and when government fails, people can die. There are real solutions that will make the public sector more competitive to attract and retain talent.
A new survey shows that public-sector employees are adapting to remote work and that many like it. It also reveals concerns that state and local government employers need to keep in mind.
Surveying them is the first step. It's important to do it right -- and then act on the results.
A growing body of research sheds a lot of light on how governments can better engage public workers and improve performance.