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Management and Administration

These articles are about the nuts and bolts of government administration, from IT governance, including security and privacy policies, to management best practices affecting procurement, workforce development and retention.

The most obvious example right now is with artificial intelligence, but there are plenty of other challenges.
Kentucky Secretary of State Michael G. Adams is one of the few public officials who's found a way to address both election security and ballot access concerns.
Typhoon Halong battered remote communities on Alaska's west coast last month. The state faced unique obstacles in getting people to safety — and it faces even more as it looks toward rebuilding.
Education technology has a history of failure. It will take years — and a lot of humility, experimentation and assessment — to learn whether artificial intelligence’s classroom benefits outweigh its negative effects.
Daniel Lurie told the president that deploying the military would hinder the city’s economic rebound. Trump said he would “give him a chance.”
A new ICE hiring drive with big signing bonuses is pulling state and local talent into federal jobs, straining departments already struggling to retain staff.
With the CDC’s dashboards and analysis paused, states are forced into DIY surveillance just as respiratory illness season begins.
As financial pressures mount, many rural systems are compressing their calendars — sparking debate over trade-offs in learning time and family burdens.
As the technology transforms service delivery, it’s essential to balance innovation, risk and public trust.
The police department in Columbus, Ohio, has overhauled its management structure and the way it seeks to disrupt violence, helping bring homicides down significantly.
The new federal rules will stress-test our systems. It’s a chance to stop rewarding routine over improvement.
The Center for Digital Government and Governing are cataloging practical, actionable ways to improve government efficiency.
Felecia Alston Green, a tech leader for DeKalb County, Ga., has modernized many of its most important internal and public-facing functions.
There are plenty of reasons for state and local leaders to be unsure about the future. Not all of them are coming down from Washington.
State and local government leaders know their budgets are being swamped by federal changes. They need to act fast to mitigate the impacts.
Gov. Abbott has his critics but there's no denying Texas' economic success during his time in office. The state's GDP has increased 60 percent on his watch.
Bringing generative artificial intelligence to bear on a staple of local government promises substantial improvements.
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Prince William County courts removed service barriers with self-service kiosks, giving residents faster, fairer access; cutting lines; improving data; and freeing staff for higher-value work.
Crime has mostly gone down under Mayor Cavalier Johnson but there’s still a perception that downtown isn’t safe. Meanwhile, the mayor is struggling to finalize a new contract with the police union.
To address local challenges, cities and counties have to act as catalysts for other groups, including businesses, nonprofits and residents, to address areas of common interest in collaborative fashions.
The payoff from effective personnel policies is a heightened sense of residents’ confidence in government and quality of life.
Police departments are understaffed and recruiting has become more difficult. In recent years, the number of communities using community responders to handle non-violent situations has skyrocketed.
A new report from the Government Accountability Office details the ways that recent changes have diminished FEMA capacity. Local officials responsible for response and recovery want to be part of the conversation about what comes next.
There are advantages to allowing more workplace flexibility. It’s particularly helpful for recruiting and retention.
Prosecutors say the mayor spent tens of thousands in taxpayer money on travel costs so she could spend personal time with an alleged affair partner.
Adoption of the technology remains fragmented across states and localities. Getting the most out of it requires proactive steps.
Turnover rates in election offices are at an all-time high. Training for these jobs has new importance.
County schools are moving toward zero-emission fleets, yet rural leaders say steep terrain, long routes, and budget strains make electrification a challenge.
Student enrollment has plunged by 27 percent in the last decade but campuses and staffing remain largely intact, stretching resources and budgets.
Local health officials pleaded for CDC help as the worst U.S. measles outbreak in three decades continued to spread.